We leverage our expertise in managing a website which is a restaurant review and booking website and smartphone app, with reviews of 5,000 and more restaurants and bars. The website lists over 11,000 bookable restaurants online,[citation needed] in addition to restaurant news, reviews and articles. Diners can review and give restaurants a star rating whilst bloggers can link their blog reviews of restaurants. The site also runs a premium points-based Reward scheme with members receiving points when they book online.
The ability to order and pay for their meal from the convenience and safety of their own device. Not only does it give your guests peace of mind, it helps you improve table turn times, reduce labor costs, and better understand your guests with valuable data.
Contactless technology is going mainstream, and it’s not just about placing an order online, but also about paying with a smartphone, smartwatch or smartcard via an app or touchless device. New payment technologies have been slowly gaining momentum within the global restaurant industry, but this trend has accelerated with the pandemic.
Booking a table via a phone call is becoming a thing of the past as online table reservation technology takes on a new importance. The Freedom to see available slots and make their own booking on-the-go. In turn, by using technology-enabled reservation systems, restaurants can manage seating, waitlists, customer loyalty and dining preferences as well as collect vital client data be it for contact tracing or market insights.
Automating your inventory management means tracking food and beverage stocks, anticipating quantities and even scheduling reorders no longer need to be time-consuming tedious tasks. Very importantly, the implementation of such software in your working process can also reduce food wastage.
As restaurants remain vulnerable to imposed restrictions, strict sanitary regulations and even closure, online food orders and contactless home-deliveries have come to the rescue.
iMorse helps restaurant organizations plan and build practical digital products that support customers, employees, and day-to-day operations. Our teams combine product strategy, user experience, web and mobile development, integrations, and ongoing support so the technology remains useful as the business grows.
Restaurant technology can connect menus, reservations, reviews, ordering, and customer engagement in one consistent experience. Digital ordering, booking workflows, loyalty features, and operational reporting help restaurants serve customers efficiently across locations and channels. We begin with the business objective, review existing workflows, and recommend a scalable implementation with clear milestones, measurable outcomes, and room for future improvements. This approach helps organizations reduce manual work, improve service quality, and make better decisions from reliable information.
What can be digitized first? Most projects begin with a high-impact workflow such as customer communication, scheduling, reporting, ordering, records, or internal approvals. We identify the best starting point during discovery.
Can the solution integrate with existing systems?Yes. We assess your current tools and design APIs, dashboards, and workflows that fit your technology environment instead of forcing an unnecessary replacement.